What is your refund policy?
We have a no refund policy that each registrant agrees [...]
What’s included in the VIP spectator package?
VIP spectators have access to race perks while they wait [...]
Do you allow wheelchair and/or handcycle participants?
Yes! We require chair athletes to compete in the full [...]
Can I run virtually?
Although we would much prefer to have you run with [...]
Can I purchase a gift registration for someone?
Yes. Purchase a gift certificate for the runner in your [...]
Do you offer a discount for military members?
Active-duty and retired U.S. military personnel are eligible for discounted [...]
I purchased insurance for my race. How can I submit a claim?
The race insurance utilized by Runsignup & The OC Marathon [...]
Do you offer registration protection (insurance) in the event of unforeseen circumstances such as injury, illness, work-related travel conflicts, or weather-related issues?
Yes. Participants may purchase registration protection during checkout to help [...]
What is the Bib Personalization deadline, and how can I update my Bib Personalization after I have already registered?
Bib personalization is an opportunity for runners to customize their [...]
What should I input as my EFT (Estimated Finish Time)?
Your EFT (Estimated Finish Time) is the length of time [...]